Salesforce Business Analyst (CA)
Remote role based in CA, CT, FL, ID, MA, NJ, PA, TX, WA
Who We Are:
Reformation is a fast-growing mission-based company that is redefining fashion.
We make killer clothes that don't kill the environment.
The Reformation Tech Team is a fully remote, diverse, and fast-growing org that puts a focus on building new tools and skills.
We encourage growth, new ideas, and collaboration.
Whether building new tools, diving into a new technology, working directly with our stakeholders or our tight-knit team provides a culture of success.
Sustainability runs deep at Reformation Tech and that includes a sustainable work-life balance.
Reformation is a fast-growing company that proves fast fashion and sustainability can coexist.
We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education.
Here at Ref, we put people first.
We know that you can't innovate and do cool stuff without having everyone on board.
So we work to create a culture where everyone feels like they belong and where their voices are truly valued.
We build an inclusive culture together, and make a real impact along the way.
Salesforce Business Analyst
As a Salesforce Business Analyst, you will be joining the team responsible for delivering technology solutions for all eCommerce initiatives.
You will have a strong understanding of the Salesforce platform, understand platform capabilities and limitations.
You will collaborate with cross-functional leaders and end-users to help identify new projects, optimizations, enhancements, new functionality/data.
You will define requirements, and help translate them to the engineering team to enable, grow and empower the business.
As the ideal candidate, you'll have 3+ years of experience already under your belt, preferably in the world of Salesforce Commerce Cloud and eCommerce.
You'll need to complement your prior experience with curiosity and autonomous decision-making with a desire to learn and grow both technical and functional skill sets.
What You'll Do:
Collaborate with business stakeholders and project teams on requirements, guide teams to sound, flexible, agile solutions to bring great products to our customers.
Research, information architecture, wireframe as needed, and design the solutions, features and tests for Reformation's eCommerce website
Work alongside Solution Architects, Technical Architects and engineers working on the products daily; analyze, draft, validate solutions and finalize business and technical requirements
Capture, analyze and report on core metrics, communicating insights to drive features or enhancements to improve business tools, user experience, and efficiencies
Excellent verbal and written communication, presentation and interpersonal skills
Identify product challenges, timeline changes, and other updates and clearly communicate information back out to the appropriate team
Collaborate directly with eCommerce, Product, Creative, and Development teams
What You'll Need:
3+ years of experience using Salesforce Commerce Cloud, Product Ownership / Solutions
Familiarity with agile project management principles and techniques, and an understanding of when to utilize particular methodologies
Strong communication and interpersonal skills
Distinctive problem solving, organizational, and analytical skills with the ability to evolve product strategy and tactics based on feedback, research, data and industry trends in a fast paced environment
Ability to juggle and prioritize multiple tasks within a collaborative team environment
Demonstrate flexibility and willingness to do what it takes to get the job done
Proficiency in JIRA, Atlassian's issue and ticketing software
Who You Are:
You thrive in a fast-paced, results-oriented environment
You collaborate effectively with cross-functional teams and business partners
You have strong decision-making and prioritization skills to support business objectives
You're incredibly detail oriented, but are always focused on the big picture
You own your work, take initiative, are highly motivated, and can prioritize multiple projects
You are analytical, strategic, and curious with a desire to see the tangible impact of your efforts
Benefits & Perks:
Health, vision, and dental insurance for eligible employees
Paid vacation, sick, holidays & volunteer time-off for eligible employees
Mission based company + casual and entrepreneurial work environment
Clothing discount, dog-friendly office, company events + parties and much more
401K with company match
Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation!
The Reformation is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.
Some light reading - Forbes, Fashionista and Business of Fashion